Guest Reviews
At The Best Western Premier Chateau Granville Hotel & Suites, we’re committed to making every guest’s stay relaxing, rewarding and completely unique. You’ll find our guests to be a diverse community of travellers — from the business traveller to families and couples. We hope our hotel reviews tempt you to stay at our hotel on Granville Street in downtown Vancouver.
Apr 17, 2023
First visit to Vancouver
This was my first visit to Vancouver and this Best Western was a great place to stay! It was centrally located to all the activities on my trip list, the suite was fully stocked and well cleaned, and the staff was very friendly!
Apr 02, 2023
Great Location/Value
The people that work here are friendly and accommodating. I’ve stayed here a lot over the years. The location is central which makes it easy to walk around. Walking to Rogers arena, BC place and Yaletown are very easy.
Apr 01, 2023
Worry-free Stay
This hotel has it together. The room was clean, had everything in working order, and had plenty of outlets and good internet. The staff was friendly and helpful. The lobby was clean, the vending machines were stocked...you get the idea. I will stay there again if I'm in the area.
Mar 10, 2023
Why I continue to stay at Best Western hotels
I have stayed at Chateau Granville quite a few times and have given it a top rating. Recently a family member traveled to Vancouver for a concert. Her reservation at another lodging was cancelled on arrival even though she had cleared "all cash" transaction prior to arrival. She was refused at several hotels with all cash. As a Best Western rewards member I called Chateau Granville and explained the situation. The hotel stepped up and allowed me to pay for the room (deposit, possible expenses) with my credit card - something other hotels had refused to allow my family member to do. As usual, Best Western has gone above and beyond normal expectations - something I have come to see as normal for this hotel chain. And, this is why I recommend them to everyone who asks where I want to stay.
Feb 16, 2023
just Great!
The room was wonderful and Ms. Camila and the hotel staff were very kind. My wife and I felt very satisfied with all the accommodation provided from the Hotel. The location is in downtown and the views from the room are very beautiful, it is a very convenient place where to stay, it is just a minute from Robson st.