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Guest Reviews

At The Best Western Premier Chateau Granville Hotel & Suites, we’re committed to making every guest’s stay relaxing, rewarding and completely unique. You’ll find our guests to be a diverse community of travellers — from the business traveller to families and couples. We hope our hotel reviews tempt you to stay at our hotel on Granville Street in downtown Vancouver.

Front desk staff, both day and evening shift were exceptional. In 2020, I spent 104 nights in BW's across Canada and this hotel is the best! Looking forward to returning!

Author Name, Tripadvisor

Fantastic Location, Awesome Rates
Every time we stay in VanCity, my go to has always been Chateau Granville due to its location, fantastic amenities, awesome rates and excellent service. This trip was no different, however we scored free parking too which we were over the moon about. Thanks so much for yet another memorable stay!

Author Name, Tripadvisor

I’ve stayed at a few locations downtown, I can say the service here is top notch. Staff is kind and courteous and I felt treated with the upmost respect. Nowadays it’s rare to find such service, a true gem of the city and worth every cent.

Anonymous - Expedia

The best and most upscale hotel I have seen in a long time. Well decorated. The desk service agents were so kind and helpful. Gave us recommendations on the best places to have lunch and dinner. Advised the other couple that was traveling with us where to get the best cigars. They went out of their way on everything.

Auroraspear- Trip Advisor

We arrived here straight from the airport for a two night stay at the start of a family holiday and reunion from the UK. The hotel has everything you want - great location, spacious rooms, and great restaurant but it was the staff who made this hotel. From the welcome and help we received when we arrived to the managers who immediately came up to sort out the safe for us and the coffee machine. Thank you for giving our holiday a great start. Definitely recommend this hotel.

Yvof- Trip Advisor
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