Guest Reviews

At The Best Western Premier Chateau Granville Hotel & Suites, we’re committed to making every guest’s stay relaxing, rewarding and completely unique. You’ll find our guests to be a diverse community of travellers — from the business traveller to families and couples. We hope our hotel reviews tempt you to stay at our hotel on Granville Street in downtown Vancouver.

April 2, 2025

Best Hotel Ever, a 5 star. ⭐️⭐️⭐️⭐️⭐️
 
Beautifully decorated room with two large TV’s, a sitting room and separate bedroom. Extremely clean and perfect. I said to my husband, “I could live here” .lol The staff were all friendly and so nice. They even made a fuss over our little dog Frankie Rey, he loved the treats they gave him. Safe, secured underground parking. One of the nicest hotel experience we have had in a very long time. The restaurant had excellent food and service. The price was also reasonable for Vancouver. We will be staying here anytime we are in Vancouver. I highly recommend this Hotel.
Bette - Tripadvisor

Mar 15, 2025

Great location in downtown Vancouver, CLEAN and spacious room/suite! Amazing staff!
 
An excellent experience at this hotel! Travelled out to Vancouver for March Break. We stayed at this hotel at the start of our trip and returned at the end of our trip before flying home. The staff are amazing, friendly and professional. CLEAN hotel! We booked a Deluxe Room with 2 beds and sofa bed. It’s more like a suite. We each had our own bed and plenty of space for a family of 3. There was also a balcony with a great bird’s eye view of Granville Street It looks like every room/suite has its own balcony. Love that the windows actually open to get some fresh air. Huge desk and very clean room and bathroom. Finally, a hotel that has enough bathroom hooks to hang towels and clothes. Plus, 2 closets to put suitcases away. The safe was a great added amenity to store our tablets and laptop. Refrigerator and microwave too which came in handy. Free wifi throughout the hotel. The restaurant was great for breakfast before heading out for the day. Love the decor. Booths, tables, private room and BAR area with outdoor patio. Daily specials, happy hour. There’s something for everyone! Clean, bright and spacious underground parking. EV charging stations too! Felt very safe. Thanks for a great stay and we will be back the next time we return to Vancouver!
TravellingSpirit2000 - TripAdvisor

Mar 3, 2025

I love to stay here!

It's a very clean and bright room and there is patio access. Is right at the city center so when you step outside there are tons of restaurants and shoppes. It's a clean and beautiful room. I got the sweet and there was a beautiful living room with a 65 inch TV. Everything is clean and beautiful.

Louis - Google Reviews

Jun 20, 2024

Beautiful suite in downtown Vancouver!

The Best Western Premier was a wonderful hotel that was totally worth the price we paid. Everyone of the staff here was extremely helpful and friendly, they would always strive to provide whatever we asked for and the room was very clean. My husband has a bad back and he always has trouble sleeping when we are on vacation. He was able to sleep pretty comfortably on the double beds in this suite. We really enjoyed the view from the balcony, and we had a great time feeding the pigeons from the balcony. The small garden really adds a nice touch also. this is our 2nd time in Vancouver and if we return I would totally book a stay here again. Highly recommend!

Sarah - Tripadvisor

Jun 17, 2024

Awesome experience

We have stayed here twice now, and each time we had a good experience. Room is comfortable and clean, with good amenities and a view of the city. It is close enough to walk downtown, but there are many places to eat etc. close by.

Kay - Tripadvisor