Guest Reviews

At The Best Western Premier Chateau Granville Hotel & Suites, we’re committed to making every guest’s stay relaxing, rewarding and completely unique. You’ll find our guests to be a diverse community of travellers — from the business traveller to families and couples. We hope our hotel reviews tempt you to stay at our hotel on Granville Street in downtown Vancouver.

Aug. 21, 2021

Will stay again
The staff at Chateau Granville are super professional, and super personable. I called a couple of times prior to booking through Rewards, just to confirm amenities, and the staff was great. Clean room, had a microwave and pullout couch that we didn’t expect!! Prompt service calling for extra pillows. Parking garage SUPER clean and secure. Elevators worked well (we came from an expensive Sheraton property, where 2 of six elevators worked).

Great staff, great property, great location for restaurants/shopping/driving to Stanley Park or Granville Island. Will stay here again without a doubt.

Thomas Z - Tripadvisor

Aug. 18, 2021

Well run hotel.
The front desk staff were friendly, helpful and knowledgeable at their jobs. The hotel, elevators, my room, gym, restaurant and underground parking very clean. The location is very central to the downtown core, West End, Yale town and Gas town.

26jacquie - Tripadvisor

Jul. 26, 2021

Great location & service
This is our third time staying at this hotel while in Vancouver and we are always happy here due to it being in a great location, having great service, and nice rooms! I don't like staying anywhere else.

rachelbrown1978 - Tripadvisor

Front desk staff, both day and evening shift were exceptional. In 2020, I spent 104 nights in BW's across Canada and this hotel is the best! Looking forward to returning!

Author Name, Tripadvisor

The best and most upscale hotel I have seen in a long time. Well decorated. The desk service agents were so kind and helpful. Gave us recommendations on the best places to have lunch and dinner. Advised the other couple that was traveling with us where to get the best cigars. They went out of their way on everything.

Auroraspear- Trip Advisor