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Awards & Accolades

At The Best Western Premier Chateau Granville Hotel & Suites, we strive to be consistently recognized among the best hotels in Vancouver, BC.  We understand our guests’ needs better than anyone else in the industry, it brings us great satisfaction to see how well our team has delivered our hotel promise.

We pride ourselves on offering exceptional quality and guest service. When we receive an award, it means we’re doing our job and doing it right.

A big thank you to all our guests and our amazing team for contributing to the success of the Best Western Premier Chateau Granville Hotel & Suites. Below are some of our most recent awards and accolades.

Chateau Granville awarded M.K. Guertin Award

The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre was recognized with the brand’s highest honor, the M.K. Guertin Award. The prestigious M.K. Guertin Award is held in high regard as hotels that receive this best represent the vision of Best Western's founder and demonstrate exceptional levels of quality, guest satisfaction and dedication to the brand.

TripAdvisor 2020 Travelers’ Choice Award

Another Award to be Proud!

We are delighted to be awarded 2020 Travelers’ Choice Award from TripAdvisor and we sincerely thank our guests for their great reviews and feedback.

This recognition, formerly known as the Tripadvisor Certificate of Excellence, honors hotels that meet the highest standards of customer service and consistently receive high praise and ratings from travelers.

AAA Best of Housekeeping

AAA inspected and approved hotels must meet standards of cleanliness and condition scores to receive a diamond rating. Facilities awarded the Inspector's Best of Housekeeping designation have significantly surpassed these expectations.

All areas of the property have received a comprehensive, on-site inspection that reflect this very high standard as AAA inspectors review for evidence of dirt, dust, pests, equipment performance etc.

 

The AAA Best of Housekeeping Badge is a tremendous asset and we are honoured to be designated as AAA Best of Housekeeping property for 2020.

 

Green Key Certified

The Green Key Eco-Rating Program is a graduated rating systems designed to recognize environmentally friendly hotels. The *Best Western Premier  Chateau Granville Hotel & Suites has achieved the impressive 4 Green Key rating and has succeeded in our efforts to protect the environment. Our hotel is also proud to be a certified 4 Green Key Meetings property, offering a sustainable meeting solution to our guests.

2020 Agoda Customer Review Award

The Chateau Granville hotel recently received the 2020 Agoda Customer Review Award, a recognition given by the travel book platform to hotel brands with an average review score of 8.0 or above, from genuine customer reviews based on five key criteria including location, service, cleanliness, facilities and price.

Tripadvisor Certificate of Excellence 2019

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. A Certificate of Excellence is awarded to properties that consistently achieve outstanding traveler reviews on TripAdvisor.

Best Western Champion Directors Award 2017

The Director’s Award recognizes Best Western hotels that score in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet Best Western’s requirements for design and high customer service scores to qualify for this distinction.

Best Western Chairman Award 2017

The Best Western Chairman’s Award is the hotel chain’s highest honour for outstanding quality standards.

The Chairman’s Award recognizes Best Western International hotels with a cleanliness and maintenance inspection score of 1,000 points out of a possible 1,000.

Hotels must also meet Best Western’s requirements for design and high customer service scores to qualify for the award.

Tripadvisor Green Leaders Gold Recognition

We have been recognized by Trip Advisor's innovative Green Leaders Program as a Gold level hotel for our commitment towards green practices such as recycling, local and organic food, carbon offsetting and our electric vehicle charging stations.

The TripAdvisor Green Leaders Program helps our travelers plan more sustainable stays by identifying environmentally-friendly accommodations.

TripAdvisor Certificate of Excellence 2014

Our in-house restaurant, The Edge Social Grille & Lounge, was awarded the TripAdvisor Certificate of Excellence for 2014. Restaurants that maintain an overall rating of four out of five are given this recognition.

American Hotel & Lodging Educational Institute Guest Service Gold

The * Best Western Premier Chateau Granville Hotel & Suites is proud to be recognized as the first property in Canada to achieve the Certified Guest Service Gold designation.

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