Recognition

Awards & Accolades

The Best Western Premier Chateau Granville Hotel & Suites holds the 2025 Tripadvisor Travellers’ Choice Award, a AAA Three Diamond designation, a 4 Green Key eco-rating, the Best Western Design Champion Award, and the M.K. Guertin Award - Best Western’s highest honour.

At The Best Western Premier Chateau Granville Hotel & Suites, we strive to be consistently recognized among the best hotels in Vancouver, BC. We understand our guests’ needs and take pride in delivering on our promise of exceptional comfort, service, and value. It brings us great satisfaction to see our team’s efforts reflected in the recognition we receive.

We are committed to offering outstanding quality and memorable guest experiences. Each award we earn is a reflection of that commitment and a sign that we are delivering on what matters most to our guests.

A sincere thank you to our valued guests and our dedicated team for contributing to the continued success of the Best Western Premier Chateau Granville Hotel & Suites. Below are some of our most recent awards and accolades.

Awards list

  • Tripadvisor · 2025

    Tripadvisor Travellers' Choice Award

    Tripadvisor's Travellers' Choice Award recognises hotels that consistently earn outstanding reviews from guests over the prior year — the top 10% of properties on the platform worldwide.

  • Green Key Global · 2025

    4 Green Key Eco-Rating

    Our 4 Green Key Rating highlights our efforts to operate sustainably across all areas of the hotel, from energy conservation and waste reduction to eco-conscious guest services. We're also pleased to be certified as a 4 Green Key Meetings property.

  • Best Western · 2023

    Best Western Design Champion Award

    Recognises our continued commitment to delivering exceptional quality and standout design throughout the hotel. From our stylish guest rooms to our welcoming common spaces, we strive to create an experience that's both comfortable and visually inspiring.

  • American Hotel & Lodging Educational Institute

    Certified Guest Service Gold

    Chateau Granville was the first property in Canada to achieve the Certified Guest Service Gold designation, awarded by the American Hotel & Lodging Educational Institute to hotels whose teams complete its guest-service training and certification programme.

  • Best Western · 2023

    Best Western Rewards® Champion Award

    This prestigious honor celebrates our exceptional commitment to delivering outstanding service and value to our Best Western Rewards® members.

    From our friendly front desk team to our attention to every guest detail, this award reflects the dedication of our entire staff in making every stay unforgettable.

    Thank you to our amazing guests and loyal Rewards members—we couldn't have achieved this without you!

  • AAA / CAA

    AAA Three Diamond Rating with Inspected Clean Program

    Only properties that pass AAA's rigorous and unscheduled annual inspections can earn Diamond designations, which are designed to instill confidence among AAA's 62 million members.

  • Best Western

    Best Western Champion Green Award

    The Champion Green Award is earned by properties that demonstrate a commitment to sustaining resources and reducing their carbon footprint. The recipients must comply with the AH&LA Green guidelines and/or the Green Key programs in Canada, and receive a bronze, silver, gold or platinum rating in the TripAdvisor® Green Leaders program.

  • Best Western · 2020

    Best Western Design Champion Award

    Each year, Best Western selects hotels throughout the U.S. and Canada that are "stellar examples of the exceptional level of quality and beautiful aesthetic that Best Western strives for" and honors them with Best Western's Champion Award in Design.

  • Best Western

    M.K. Guertin Award

    Recognised as the brand's highest honour, the M.K. Guertin Award honours hotels that best represent the vision of Best Western's founder and demonstrate exceptional levels of quality, guest satisfaction, and dedication to the brand.

Sustainability

Green Initiatives

The Best Western Premier Chateau Granville Hotel & Suites believes that green initiatives should be on the forefront of our mission. Leaving behind little or no carbon footprints is a goal we strive to meet each day. Whether it is promoting the use of natural and local products, reducing greenhouse gases or minimizing our consumption of water usage, it’s our duty to provide you with superb service and lush accommodations without sacrificing the natural world around us.

We have partnered with different programs in order to reduce our environmental impact and have a positive influence on our community. As our guest, we sincerely thank you for assisting us in our green initiatives.

Our hotel supports the use of electric vehicles in an effort to reduce pollution and harmful emissions. For this reason, our underground parking garage provides charging access and parking for electrically charged vehicles. We invite you to utilize this amenity in your support of our green-friendly programs.

Here are some highlights of our green initiatives over the years:

The Green Key Eco-Rating Program

Green Keys is an internationally recognized eco-rating program that aims to honour and exemplify properties committed to improving their environmental and fiscal performance.

The Best Western Premier Chateau Granville Hotel & Suites is honoured to have received the prestigious 4 Green Keys. The 4 Green Keys is given to a property that has shown national industry leadership and commitment to protecting the environment. Successfully producing measurable results, our program focuses on projects in water and energy conservation, waste reduction, recycling, usage of eco-friendly and local products and services as well as environmental management and training programs.

In 2011, Green Key Global and the MPI Foundation Canada co-created the Green Key Meetings Program, which is a comprehensive assessment tool for sustainable event facilities based on the following six key areas: Core Areas (Carbon, Energy, Waste, Water, Air Quality) Communication (Information, Training), Activities (Purchasing, Auditing, Community), People (Health), Exhibitions and audio-visual. Identical to the Green Key lodging program, the venues are awarded a rating from 1 to 5 Keys, 5 Keys being the highest attainable. Our hotel is proud to be certified a 4 Green Key Meetings property. We do our best to provide sustainable meeting operations by minimizing our negative impact on the environment.

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