Privacy Policy & Terms of Use

The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre welcomes you to its Internet site. We provide you, our customers, our Site under the following notices, terms and conditions. When you access, browse or use this Site, you acknowledge that you understand and agree to be bound by these use terms.

Copyrights

Our Site content, including text, graphics, logos, button icons, images and software, and the compilation of them, is our property or the property of our content suppliers and vendors and is protected by Canadian and international copyright laws. You may use the Site content and software only as a resource for your travel needs and not for any other use. You may not display, distribute, modify, reproduce, republish or transmit the Site content.

Site Use

The Site is intended to assist you in determining the availability and booking of hotel rooms. Except for printing information in connection with your travel, you may not reproduce, duplicate, copy, sell, resell or otherwise exploit this Site unless we provide you with prior written permission to do so. We may refuse service, terminate access and/or cancel transactions at our discretion.

You are responsible for the content of your submissions and you allow us to use that content in ways consistent with our privacy policy below. You may not post or transmit to the Site any unlawful, defamatory, profane or like material that could give rise to civil or criminal liability under law.

Privacy

You are anonymous on this Site until you knowingly provide us with information.

When you voluntarily provide us with information, such as your name, address, phone number, credit card information and room preference, your information is encrypted if transferred over a Secured Sockets Layer (SSL) browser, available on browsers such as Netscape Navigator or Microsoft Internet Explorer. The padlock icon on the lower right side of your screen will appear locked and the first characters of the Site address will change from “http” to “https” if you are accessing a secure server. Once information reaches us, we store it behind a secure firewall that blocks access to the information outside our server.

We pledge to keep confidential the private information that you provide to us. We require our employees, endorsed vendors, agents and affiliates to affirm the confidential nature of your information and not share it with any third party.

We will not sell, trade, rent or release your private information to anyone outside our company without your approval and give you the opportunity to opt out. We may disclose your information to parties requiring it under law or use it to perform credit checks, report or collect debts owed.

If you leave the Site via links on the Site, we are not responsible for the privacy or other policies on those sites.

Cookies & Analytics

We use a small number of first-party cookies and similar browser storage on this Site:

• Strictly necessary storage (always active) — to remember your cookie preferences. We do not require your consent for this; without it we couldn’t honour the choices you make in the cookie banner.
• Google Analytics 4 (only after you accept) — to understand which pages visitors use, where traffic comes from, and how the Site performs. The data is aggregated and contains no personal information that could identify you. We do not use it for advertising, profile-building, or any third-party sharing beyond Google itself.

Analytics is off by default. You choose whether to opt in via the cookie banner that appears on your first visit. You can revisit your choice at any time on our Cookie Policy page.

For the full list of cookies we use — including names, providers, purposes and durations — and detailed instructions for changing your choice or clearing cookies through your browser, see our Cookie Policy.

Disclaimer

WE PROVIDE THIS SITE ON AN “AS IS” BASIS. WE DO NOT REPRESENT OR WARRANT ANYTHING ABOUT SITE OPERATION OR SITE INFORMATION, CONTENT, MATERIALS OR PRODUCTS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, NON-INFRINGEMENT, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM SITE USE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Applicable Law, Modification

We create and control this Site in the province of British Columbia, Canada. Accordingly, BC law governs these use terms without regard to BC conflicts of law principles. You must comply with local laws. We may change the Site and these use terms at any time so revisit this page periodically to determine the current terms of use.