We want you to know the safety of our guests and associates is our top priority

                                                                   We Care Clean

With your safety front of mind, our team at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre has worked hard to welcome you back, while carefully adhering to public health guidelines. 

Please be advised that as of September 13, 2021, proof of vaccination will be required to visit some hotel facilities, as per British Columbia’s Provincial Health order. The Best Western Premier Chateau Granville hotel will require proof of vaccination to enter meetings and events with 50 or more attendees. Further information in regards to the BC Proof of Vaccination mandate can be found on the BC Government Website

Face Masks

Please note all guests, regardless of vaccination status, are required to wear a face mask in all our indoor public spaces, as per the BC Government's PHO starting August 25, 2021.

We have looked at every aspect of how you can visit our facility safely and with confidence, from how our buildings are entered and exited, how our team interacts with guests and how we sanitize our meeting spaces and more. Our approach to health and safety will continue to evolve alongside your expectations and new industry standards, and will continue to evolve as necessary moving forward.

We know that events moving forward will need to be reimagined. For now, we are welcoming back smaller, modified events until a more appropriate time when we can meet again for large gatherings.



When meeting at Chateau Granville Conference Centre, you’ll notice we've put the following new measures in place to give you peace of mind:

           Safety protocols

==> Download Hotel's Covid-19 Health & Safety Protocols <==

Thank you for your interest in hosting your meeting at The Best Western Premier Chateau Granville. Please fill out the Request for Proposal form and a member of our sales team will contact you to discuss your requirements.



Safe Travels Stamp 2021 by the The World Travel and Tourism Council
The World Travel and Tourism Council (WTTC) has recognized Chateau Granville's efforts in implementing enhanced health and safety measures, in line with the WTTC global Safe Travels protocols. As a result, @chateaugranville achieved the Safe Travels Stamp, which is endorsed by the World Tourism Organization. 

Safe Travels StampFace Masks
As we continue to battle the COVID-19 pandemic, the health, welfare and safety of our guests and associates is of paramount importance. Therefore, Best Western has adopted a policy, in accordance with guidance from the CDC and Health Canada and/or in compliance with government regulations, face coverings are required in hotel indoor public areas in the United States and Canada.

During Your Visit 
The Best Western brand commitment is to keep you safe and healthy with industry-leading cleaning standards with "BEST WESTERN WE CARE CLEAN"! We Care Clean program addresses everything from guest room and common area cleanliness, to streamlined processes that minimize contact between guests and associates while maintaining the exceptional service you expect from our Chateau Granville Team!



If you begin to feel ill or develop any symptoms during your visit, please call our front desk immediately to notify us – do not come to the front desk or visit any public spaces. Access the BC COVID-19 SelfAssessment Tool and follow directions based on the outcome of their self-assessment. You must immediately contact the HealthLink BC at #811 hotline for further instructions. We will do everything we can to provide you with help and assistance in this difficult time. 

We would like to re-assure you that we are taking every action to protect the health and safety of everyone on our property and to assist in an important role in slowing the spread of this disease. 

We look forward to meeting you again, soon!

Chateau Granville Catering Team